Wednesday, January 30, 2013

How To Remove One Operating System from a Dual Boot Windows XP Computer

In Windows Xp, you can install two operating systems on the same hard disk of one computer.

Whether you have two copies of Windows Xp, or two different operating systems, then you end up with dual boot machine when you restart your Windows Xp computer.

Dual boot means, the system will give you a choice of two operating system. For example, if you have two Windows Xp copies A ans B, the prompt will offer you to choose A or B to boot from.

How To Remove One Operating System from a Dual Boot Windows XP Computer

Also, dual boot machine can be used to have Windows Xp, and Linux O.S. installed on the same computer.

In the case where you have two windows Xp copies on the same hard disk, you will experience a slow performance in your system.

If you need to delete one Windows Xp copies, and leave only one, here is how you do it:

When you restart your system, and you get a choice of two operating systems, you should choose the one you want to keep installed on your machine.

Once the startup process is done, and your computer is ready to accept tasks to perform certain functions, you click on the "My Computer" icon and locate the hard disks, removable storage devices, and more.

In the hard disk box you should see two drive icons, like "C", "D". If the copy you installed later need to be cancelled, it must reside on the "D" part of the hard disk.

This is because the "C" is where you initial copy of the Windows Xp resides, and it is the one you want to keep installed as the only copy on your computer.

The way you should get rid of the "D" copy is to format the "D" part of the hard disk. just right click it, and choose format. This will delete the Windows Xp copy you don't need.

In summary, you can have two operating systems installed on your windows Xp machine, which will offer a choice of loading one of two operating systems.

The good thing is that you can cancel one, and leave the other, and your computer keeps running.

How To Remove One Operating System from a Dual Boot Windows XP Computer
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Saturday, January 26, 2013

Disadvantages of Computers in the Classroom

To start the most significant fact that should be stated is that the computer is a tool, and as with any educational tool, from books to crayons, it can be used to enhance the curriculum and promote learning, but it can also be misused and abused. In this essay, I will discuss the disadvantages of having computers in the classrooms due to the misuse and the abuse of this tool.

I found it hard to find research that had been done on this topic because not only is the research on the effectiveness of computers in the classroom scarce but the research that is there is often done by software companies and therefore may be biased. (Emmans 2001). Even though there is no clear-cut answer to the question of a computer being a friend or foe in the classroom, having an unsolvable question of good or bad brings many issues to light.

For example, the fact that much of the software designed for children is appealing to them. If nothing else, it at least holds the children's attention. Though this may seem like a positive characteristic, consider this, just because a television show holds your attention, does it necessarily educate you? The answer to this is simple, maybe some do, but certainly not all do, mostly they are just simply entertaining. This causes me to raise an eyebrow at some, not all, software. As a teacher, one must not use time-fillers, cause a child can watch television or play on a computer at home, but as a teacher, we must educate, and if there is no educational value in the software, what good is it for a teacher?

Disadvantages of Computers in the Classroom

On the defense for teachers, another reason for computers being a shortcoming is that sometimes the software is not obvious that it is non-educational. This can be a common mistake of any educator, being fooled that a product could be educational when it is merely entertainment software dressed up in an educational costume aimed at these gullible teachers.

According to Cindy C. Emmans (2001), a professor of Educational Technology at Central Washington University, on software in the classroom...

" Often feedback is the key to learning, and computers are appealing because this feedback can be immediate, which is of course a very effective learning tool. Unfortunately, this feedback is not often as effective as it might be, perhaps because it is not easy to return to the original question to try again, or the student must begin at the beginning to review the original content rather then backing up a step or two. In some cases, the feedback for the wrong answers is more appealing than that for the right answer, causing students to try and get the wrong answer simply for the entertainment value".

Gerald W. Bracey sums it up adequately in a journal article called Principal by basically saying that the bells and whistles are all there, but the education is not, because it was not produced by someone who understands how children learn. (1996, p.6).

More arguments in the research area continued in September of 2000, the Alliance for Childhood published a statement against the use of computers in schools. More than 85 experts in various fields including psychiatry, education, and philosophy signed the statement in which calls for a suspension on the promoting introduction of computers into the nation's elementary schools until there is a more careful assessment of their effect (Hafner, 2000). Another influence in opposition to computers in classrooms is that of Jane Healy, an educational psychologist and the author of "Failure to Connect," a book criticizing educational applications of computers. Thomas Crampton interviewed Mrs. Healy and she declared that computers "can hurt children's personal skills, work habits concentration, motivation, (and) the development of social skills" (IHT, October 2000, p. 19).

Another reason that computers in the classroom would prove to be a disadvantage is the availability of computers in the classroom to each individual student. It is rare to find a school that, in each classroom, has a computer supplied for each student. This then brings up the problem of scheduling and rotating the students to the computers available. (Tiene 2001) This begins a whole new ball game in which you are now consuming a lot of time in which could be used for more productive measures rather then scheduling computer time for each student. If this is the case, and only a specific amount of students can be on the computer at one time, then you are dividing your classroom, and not integrating it, as it should be. This causes many difficulties in teaching a whole group instruction, which leads to problems in skill development, since the attention of some students is lacking. (Tiene 2001).

On the Colorado state education web site (2003), I was able to find questions that were asked to teachers regarding computers in their classrooms. The teachers were asked, "What do you find unattractive about teaching in a computer based classroom?" The one teacher commented that, " Students have a tendency to come in a print out their papers at the beginning of class instead of coming into class with a hard copy..." Another teacher said, " Technological difficulty, your whole lesson could be shot for the day if the computer would go down". When the teachers were asked about the difficulties they faced themselves and with the students due to computers in the classroom, they answered, " It is hard to get the students attention when they are on the computers." Another teacher commented, " There are times that I send them to work and instead they are interacting with each other." Another teacher stated her fear of the computer classroom by saying that, " Students are at their own screens, they're in their own little world, and they are not talking to their classmates, sometimes I think that they don't even know half the names of all the people in their class." (Barnes 2003)

I feel that these teachers comments are very important when looking at the issue of computers in the classrooms, because these are the people that actually interact with the children in the classroom, they are not just some random research study by a software company, these people are the real thing, and they see how computers are effecting their classrooms.

Another issue of computers in the classrooms regards the child's health. If a child were to be functioning on a computer for a long interlude of time or with incorrect positioning they will inadvertently obstruct their own health, some problems caused from this include muscular-skeletal injuries and vision problems. (MacArthur & Shneiderman, 1986).

Another issue concerning computer use in classrooms is that a lot of teachers have not been trained to use a computer, and many do not know how. An enormous amount of time would have to be consumed for the teachers to learn both the hardware and the software of the computer. They also would need time to collaborate with other teachers. Time is something that many teachers spend planning lessons and the weekly events of their classroom. The other problem that was just mentioned was the training of the teachers. Some educators do not have local training options available to them. Some do not have the time or money to spend on it. Another issue is that even if a teacher does go through training, there are always unsuspected things that can go wrong with a computer. If a teacher were to base their whole lesson on a computer, and it were to crash, and the teacher just being minimally skilled in using computers, would not be able to fix the system so that they could continue their lesson. (Tiene 2001).Therefore an on-site technology expert would be needed on site at all times in case any of these incidences would happen, and quite frankly I do not think that there are too many school districts looking for another expense.

Another reason for computers being a disadvantage in the classroom is that if the computer is Internet accessible, if this is the case, then the children can be exposed to Internet content that is not appropriate for their age level. They can also be exposed to child predators, which is a huge concern in today's world.

Though this may seem far-fetched it truly is not in an article published on the gurdian angel websitein 2000 states,
"The facts are plain. Children are being targeted, solicited, and made victims by pedophiles. What do the ratios or statistics matter? Isn't even one too many? These predators range from the simple minded closet pedophile who has surfaced because they believe they are safely anonymous behind their account alias, to the highly organized and skilled child pornography rings that operate predominantly off of US soil, behind quick discard web sites, and anonymous re-mailers, pushing their hideous wares for big profits. Have you ever heard of a child being molested or kidnapped in your hometown? Don't you teach your kids to watch for certain things and, not to talk to, or go anywhere with, strangers for just that reason? This is our point. Just as there are real world lessons that you teach your children, there is a necessity to teach them cyber-world lessons. " (Hook, 2000).

To put this quite simply, are you sure that your child is being watched very closely when accessing the Internet at school? It sure would be hard for one teacher to keep a close eye on each individual student in the classroom when they are all accessing the Internet at the same time. Therefore are you, as a parent or a teacher, really quite sure that a computer is necessary to learn in school? I mean, didn't you, the parent or teacher, learn in school without the computer? I agree that learning the latest technology is a necessity, but I do not agree with using computers for classes like mathematics or reading.

To sum it all up, Computers in the classroom lacks research of it being an advantage in the classroom. Computers in the classroom may not provide the students with the proper education that they need if the software being used is not adequate. Computers may not be, depending on the school, made available to each student. The attention of the students is harder to get when they are on the computer. An inexperienced teacher in the technology area may cause many problems in the classroom, and consume valuable time that could be used to educate. Most schools do not provide an on site technician in case a difficulty may arise. The children's health may be affected by long-term use of the computers, and probably the most frightening one is that these children can be exposed to child predators and unfiltered inappropriate content through the web while they are in school and in their classrooms presumed to be receiving their education.

Disadvantages of Computers in the Classroom
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Wednesday, January 23, 2013

Is Computer Technology Harming Our Children's Social Skills?

Recent studies highlight our children are becoming super skilled when it comes to finding their way around a computer, but less proficient at social skills such as making new friends, knowing what to say in certain social situations, and so on.

Hardly surprising, considering that from as early as the late seventies we have all been obsessed with teaching our kids how to use their computers efficiently and how to navigate the web, so they would not be left behind in the techno race for supremacy, as it were. By the nineties we all accepted that, if our children were to make any real progress in life, they must be at ease with a computer mouse and keyboard.

To some extent, this it true. Nowadays it is unacceptable for any school leaver to be unskilled in computer technology. Some have only basic knowledge but enough to get by in a world run by computers. It does seem a pity, however, that we have neglected our children´s other social skills so woefully.

Is Computer Technology Harming Our Children's Social Skills?

Many young adults have very little confidence in their own abilities to enter into social situations. So many spend their social time glued to a computer screen in their leisure time, they have been rendered socially inept in just about every other respect. A surprising number of teenagers are unable to comprehend a section of society that are unskilled in computer technology and would be unable to interact with such people.

It is important that responsible parents and teachers promote social skills in your people, to prepare them for adult sociability. Parents have as great a role to play as teachers. Teach your child to answer a telephone politely and correctly. Give your child some basic information to ease their journey into maturity; tell them how to address someone formally as well as informally, it cannot harm them to know these things and one day they might value their own ability to be comfortable at any social level.

By all means, encourage your child to be a whiz on a keyboard, but don´t allow them to neglect other areas of social behaviour.

Is Computer Technology Harming Our Children's Social Skills?
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Sunday, January 20, 2013

Why Does My Computer Freeze Up? - A Guide to Fix Computer Freezes

"Why does my computer freeze?" I was wondering this question myself not too long ago. I would be using my computer like any other time. When all of a sudden my computer freezes up. I cannot access any programs. My mouse is not moving anywhere. I cannot use control/alt/delete. The only thing you can do is turn off your computer manually which is unsafe for your computer and causes you to lose any information were using at the time.

Anyone who has experienced this knows how big of a pain a computer freeze is. And it is even worse for those who like me had this happening to them on a regular basis. It just seems to come out of nowhere and can be a huge nuisance.

What I learned was that the problems were coming from my Windows registry. The registry is the most important and fragile area of your computer. It contains the information that runs all of your software and hardware. As you install, update, and delete programs the registry becomes filled with unwanted information.

Why Does My Computer Freeze Up? - A Guide to Fix Computer Freezes

This unwanted information causes two problems. First off it slows down your computer considerably. Like a traffic jam, your computer becomes congested with information and needs to be cleaned out to run fast again. The other problem is windows error messages and your computer freezing up. This useless and corrupted information on the registry counteracts with other programs causing serious problems.

The only way to fix this problem and prevent these kinds of computer freezes is to repair the Windows registry. Because it is such a fragile area it was recommended to use a program to clean up registry errors for me. I did so and my computer stopped freezing almost immediately. Even better it began to run like it was brand new!

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Friday, January 11, 2013

Technology and Electronic Learning - Advantages and Disadvantages

Technology is the music that makes almost everything in the world dance. It is a necessity at work, it plays a great role in maintaining our social life and it is a factor that make everything seem more convenient. This is why more and more educational institutions are trying to incorporate technology in the school curriculum. After all, if computers are the way of the future, schools must make sure that the children know how to operate them.

Nowadays, it is not a surprise to see a child carrying a laptop in their school bag. Some elite educational institutions are even requiring their students to have their own laptop. Okay, so what seems to be the big deal with electronic learning?

Here are some advantages and disadvantages of the computers, the Internet and electronic learning:

Technology and Electronic Learning - Advantages and Disadvantages

Advantages:

o Computers help students and professionals alike to perform their required tasks. Students need it to accomplish paper works and requirements like term papers and presentation for reports. Thus everybody should at least know how to use applications for word processing and build a decent slide show presentation.

o The world wide web is perhaps the biggest database of information. You get to save money because do not really have to buy an expensive encyclopedia set to do some research. Then again all these information will be practically useless especially if people do not know how to access it. So teaching students how to use the Internet in schools is essential.

o Believe it or not, the use of Internet to do your daily chores, like shopping, depositing money to your account has an environmental impact as it lessens the use of carbon, a known air pollutant and paper which also lessens our need to cut down trees.

o It can be a good medium of interaction. Now in educational chat rooms or discuss boards, a student can get to have in depth knowledge of a different culture. This way, students can help each other accomplish homework while gaining friends.

Disadvantages:

o Posting too much information with different sources can be quite confusing to a person doing research. What's worse is that you may find sources with conflicting information. Figuring out what's fact from fiction may be quite tough. You may even end up consulting your books just to double check.

o People loses the chance to have face to face interaction. This is what concerns most parents. Instead of spending time with their family or friends, it bothers them to see their kids spending a lot of time in front of the computer playing some games on line. This is also known to lessen development of motor skills as well. Some researches even connect this Internet addiction to obesity in children.

o If un-patrolled, the Internet, the very tool for e-learning can potentially corrupt our children's minds. Online, a child as young as 7 years old can pose to be someone older, thus giving them information that is supposed to be restricted to people of legal age. They can easily get into porn sites without your knowledge.

Technology and Electronic Learning - Advantages and Disadvantages
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Saturday, January 5, 2013

Human Resource Information System - HRIS

Human Resource Information Systems

The purpose of this paper is to identify other companies who have faced similar human resources issues in regards to information technology. Through benchmarking different companies we can learn how other companies have handled certain human resources issues related to information technology, information systems, new technology, and data security. An overall analysis has been completed using research on IBM Europe, Ameriprise Financial, Terasen Pipelines, Shaw’s Supermarkets, CS Stars LLC, IBM, WORKSource Inc., and Toshiba America Medical Systems, Inc. This paper also includes eight synopses of companies facing similar issue to those in the reading.

New Technology

Human Resource Information System - HRIS

With the changing world and constant new technology that is available, managers need to be aware of the technology that will increase effectiveness in their company. Human resource information systems (HRIS) have increasingly transformed since it was first introduced at General Electric in the 1950s. HRIS has gone from a basic process to convert manual information keeping systems into computerized systems, to the HRIS systems that are used today. Human resource professionals began to see the possibility of new applications for the computer. The idea was to integrate many of the different human resource functions. The result was the third generation of the computerized HRIS, a feature-rich, broad-based, self-contained HRIS. The third generation took systems far beyond being mere data repositories and created tools with which human resource professionals could do much more (Byars, 2004).

Many companies have seen a need to transform the way Human Resource operations are performed in order to keep up with new technology and increasing numbers of employees. Terasen Pipelines moved its headquarters from Vancouver to Calgary to be closer to the oil and realized a major growth in employees. In the past recording keeping was done on paper and with spreadsheets. Mangers at Terasen realized that there was a need to change to a more computerized system and looked into different HRIS vendors. By making the move to a HRIS system, Terasen is able to keep more accurate records as well as better prepare for future growth. Another company that saw the benefits of keeping up with new technology is WORKSource Inc. To meet the challenge of handling 100 new employees, WORKSource Inc. acquired Web-based technology programs from GHG Corp. like electronic pay stub, electronic timesheet software, time-off system, and human resource information system (“Tips,” 2006). By adapting these new programs, WORKSource was able to reduce waste and cost.

The Internet is an increasingly popular way to recruit applicants, research technologies and perform other essential functions in business. Delivering human resource services online (eHR) supports more efficient collection, storage, distribution, and exchange of data (Friesen, 2003). An intranet is a type of network used by companies to share information to people within the organization. An intranet connects people to people and people to information and knowledge within the organization; it serves as an “information hub” for the entire organization. Most organizations set up intranets primarily for employees, but they can extend to business partners and even customers with appropriate security clearance (Byars & Rue, 2004).

Applications of HRIS

The efficiency of HRIS, the systems are able to produce more effective and faster outcomes than can be done on paper. Some of the many applications of HRIS are: Clerical applications, applicant search expenditures, risk management, training management, training experiences, financial planning, turnover analysis, succession planning, flexible-benefits administration, compliance with government regulations, attendance reporting and analysis, human resource planning, accident reporting and prevention and strategic planning. With the many different applications of HRIS, it is difficult to understand how the programs benefit companies without looking at companies that have already benefited from such programs.

One such company is IBM. IBM has a paperless online enrollment plan for all of its employees. Not only has the online enrollment saved the company 1.2 million per year on printing and mailing costs, the employees enjoy working with the online plan. "Since we began offering online enrollment, we've learned that employees want web access," Donnelly [Senior Communications Specialist] says, so they can log on at home rather than through the company intranet. So the company has been working to put in place a web-based enrollment system that employees and retirees can access from anywhere (Huering, 2003). By utilizing the flexible-benefits application HRIS has to offer, IBM was able to cut costs and give employees the freedom to discover their benefits on their own time and pace.

Another company that has taken advantage of HRIS applications is Shaw’s Supermarkets. In order for Shaw’s to better manage its workforce, the company decided it was time to centralize the HR operations. After looking at different options, Shaw’s decided to implement an Employee Self Service (ESS) system. The use of self-service applications creates a positive situation for HR. ESS gives HR more time to focus on strategic issues, such as workforce management, succession planning, and compensation management, while at the same time improving service to employees and managers, and ensuring that their data is accurate. With this solution, employees have online access to forms, training material, benefits information and other payroll related information (Koven, 2002). By giving employees access to their personal information and the ability to update or change their information as needed, HR was given more time to focus on other issues. Understanding the different applications HRIS has to offer will give companies the chance to increase employee efficiency and reduce costs.

Measuring the Effectiveness of HRIS

The evaluation should determine whether or not the HRIS has performed up to its expectations and if the HRIS is being used to its full advantage (Byars & Rue, 2004). One of the most significant challenges faced by public personnel executives today is measuring the performance of their human resources information system (HRIS) In order to justify the value-added contribution of the HRIS to accomplishing the organization's mission (Hagood & Friedman, 2002). Implementing an HRIS program may seem a necessary stem for a company, but unless it will be an effective tool for HR operations, it will not help increase efficiency and may hinder it instead.

One company that implemented a HRIS system is Toshiba America Medical Systems, Inc. (TAMS). TAMS put all employee benefits information online and created an open enrollment option when TAMS changed healthcare providers. Almost immediately upon rolling out the UltiPro portal [new HRIS technology] to employees, TAMS began seeing improvements, with an estimated 70% increase in open enrollment efficiency (Wojcik, 2004). By determining the efficiency of the new program, TAMS was able to realize the benefits of the new HRIS system.

Security of HRIS

The privacy of employee information has become a major issue in recent years. With identity theft becoming a common problem, employees are becoming more sensitive about who sees their personal information, and the security it is kept in. By making sure employee information that is kept in the HRIS is relevant to the company and making sure there is limited access (password protection) to such information, companies can make its employees more secure with the safety of their information. Whether electronic or paper, employee files deserve to be treated with great care. Establishing security and end-user privileges calls for a balance of incorporating, HR policy, system knowledge and day-to-day operations (O’Connell, 1994).

One company that faced a major security issue was CS Stars, LLC. CS Stars lost track of one of its computers that contained personal information that included names, addresses and social security numbers of workers compensation benefits. The bigger problem was that CS Stars failed to notify the affected consumers and employees about the missing computer. Though the computer was retrieved and no information seemed to have been harmed, many employees lost their sense of security with the company. New York's Information Security Breach and Notification Law, effective in December 2005, requires businesses that maintain computerized data which includes private information to notify the owner of the information of any breach of the security of the system immediately following discovery, if the private information was, or is reasonably believed to have been, acquired by a person without valid authorization (Cadrain, 2007).

Another company that experienced a breach in security is Ameriprise Financial. In late 2005, a computer that contained personal information on clients and employees was stolen. Because many of the employees at Ameriprise take their computers between work and home, the company determined there was a need to put more security into those computers. Ameriprise made sure all employees had the new security suite installed on their computers. By responding quickly to the need for more security, Ameriprise made sure all information is being kept secure. Making sure employees information is kept as secure as possible there will be more trust in the company and the HR employees working with that information.

Conclusion

IBM, Terasen Pipeline, CS Stars LCC, and Toshiba America Medical Systems, Inc. are good examples of companies facing issues similar to human resources information technology and human resources information systems. All of these companies know the importance of new technology, human resources information systems, and data security. The remainder of this paper provides synopses of more companies facing human resources issues, how the company responded to the issues, and the outcomes of the company’s responses.

Companies Benchmarked

IBM Europe

The Situation:

IBM is a global organization offering research, software, hardware, IT consulting, business and management consulting, ring and financing. It employs around 340,000 people, speaking 165 languages across 75 countries, and serving clients in 174 countries. In January 2007, IBM established a separate “new media” function within its corporate communication department. IBM main goal is to educate, support, and promote programs that utilize social media. IBM Europe decided to expand internal communication by blogging guidelines. The recognition was that blogging was already happening among IBMers, just in an unregulated way. In a similar way, institutionalizing a function to deal specifically with new media is not a corporate move, or establishing from scratch. It’s a response to the issues already emerging in the company. Now that those technologies are here, people are using them, they’re growing and there here to stay-we’re just going to put some structure around them so that we can try to optimize their use.” The users decide what technologies they want to use and how they want to use them. That main idea is that IBM understands that they must remember to respect the fact that social media are social. IBM had the need to connect its 340,000 global employees more effectively.

The Response:

IBM’s intent around social media has now been officially formalized. From January 22 2007, the company established a separate “new media” function within its corporate communication department. “Its remit: To act as expert consultants inside and outside IBM on issues relating to blogs, wikis, RSS and other social media applications. The main idea is to educate, support and promote programs that utilize these tools. IBM has a history of being a t the forefront of technology based corporate communication. From the multimedia brainstorming “WorldJam” that made news headlines back in 2001 in which 50,000 employees worldwide joined a real time, online idea-sharing session about the company’s direction. IMB has always prepared itself to use breakthrough technologies to establish a two-way dialogue with its employees. The need for social media was necessary and could no longer wait.

The Outcome:

In the last few years IBM has been recognized as being the vanguard of social-media use: IBM was on of the first Fortune 500 companies to get behind collaborative wikis, published internal blogging guidelines as far back as 2003, and is now moving fast beyond RSS and podcasts into videocasting and “virtual world” technologies like Second Life. The intranet search facility extends to all areas of the site, including new media aspects. When an employee logs onto their portal an executes a key word search, the results they get back not only come from the main intranet pages, but include results from IBM forums, wikis, blogs and podcast/videocasts tags. IMB has an understanding that employees are no longer staying in a company their entire lives. It’s just not like that any more. In Belgium for example over 50 percent of 2,300 employees have been there fewer than five years. The company has come to the conclusion that with an increasingly young and mobile workforce, the likelihood is that an employee population full of a younger generation, for whom these tools are part and parcel of life, is not that far away. In years to come IBM will have to deal with employee base for which blogging is just the natural way to interact over a web platform. IBM has created centralized platforms for most tools that fall under its remit, which includes wikis. For Philippe Borremans, new media lead Europe for IBM, has the potential business applications of a wiki cover two broad benefits: Collaborating and knowledge sharing. IBM has scored some notable successes on both fronts in the near 5000 wiki pages now up and running in the organization. The company has been a huge pick-up in interest in podcasting over the last 18 months writing can seem such a technical skill, whereas people feel they can talk more freely than they can write. One of the most consistently popular IBM podcasts, with over 20,000 downloads a week.

Ameriprise Financial

The Situation:

The Department of Justice survey estimates that 3.6 million U.S. households were victims of identity theft in 2004. Trafficking in personal date goes beyond U.S. borders: the New York Times reports that stolen financial information is often distributed among participants of online trading boards, and the buyers are frequently located in Russia, Ukraine, and the Middle East. One reason clients are concerned about data security is the widespread publicity generated by breaches at financial services firm. In late December 2205, an Ameriprise Financial employee’s laptop that contained unencrypted data on approximately 230,000 customers and advisors was stolen from a car. Other financial services firm, including Citigroup and Bank of America, also acknowledge large-scale customer data losses in 2005. President of NCS, Rita Dew, a compliance consulting firm in Delray Beach, Florida, says that the Securities and Exchange Commission requires investment advisors to have policies and procedures that address the administrative, technical, and physical safeguards related to client records and information.

The Response:

Ameriprise Financial had to fight back and had to implement “layers of protection.” It is important for employees who their primary business computer, and employees regularly transport the computer between home, office, and meeting sites. The vulnerability of this arrangement and the need for a safety software program is much needed.

The Outcome:

Employees who are transporting lab tops should install the Steganos Security Suite on their computer. This software allows employees to create an encrypted virtual drive on the laptop that serves as data storage safe. Employees stores all client related data and tax preparation software database on the encrypted drive, which employees has set up with one gigabyte of storage space. The best thing is that when an employee turns off the computer the information is stored “safe”, the software automatically encrypts the virtual drive’s data. The software also generates encrypted backup files, which employees store on CDs in a fireproof safe. This should keep the data secure if any employee’s laptop is stolen or if the drive is removed from the laptop. Other financial advisors are relying on encryption both in and out of the office. Other programs that are being used to protect client’s information are RAID Level 1 system to store data on the drives that are encrypted with WinMagic’s SecureDocs software. Encryption ensures that anyone who steals the computer will be absolutely unable to read the data, even by connecting it to another computer as a “slave drive. This has given many financial advisors the greatest peace of mind.

Terasen Pipelines

The Situation:

Terasen Pipelines is a subsidiary of Terasen Inc. located in Vancouver, Canada and is located in several provinces and U.S. states. In 2001 the company changed its headquarters to Calgary to be closer to the oil. With the big move, the company went through a growth spurt. With the company in many different locations and the growing numbers of employees, the HR department saw a need to find a new system to keep more accurate records.

The Response:

In the past Terasen had kept records on paper and with spreadsheets and with the growth of the company, this system does not work as well as in the past. In order to compensate for future growth, Terasen began to look into HRIS companies to help with the HR operations. After researching different companies, Hewitt’s application service provider model with eCyborg was found to be the right fit.

The Outcome:

Although there was difficulty adapting to a new way of recordkeeping, Terasen was able to find a system that will help support the current and future growth of the company. Fortunately, some of the HR staff had experience working with an HRIS and were able to help their colleagues imagine new processes, as aided by a system. One theme often voiced throughout this process was: "You guys don't know how hard we're working when we can make it so much easier with a system that could do a lot of this for us. You don't always have to run to the cabinet for the employee file just to get basic information. It can all be at your fingertips." (Vu, 2005). In order to help Terasen ease the HR burden of implementing a new HR system, the management of Terasen was convinced to look for a vendor to help implement and maintain a HRIS system. This system has helped Terasen better prepare for current and future growth.

Shaw’s Supermarkets

The Situation:

Shaw’s Supermarkets is the second largest supermarket chain in New England. With a workforce of 30,000 located at 180 stores throughout six states, Shaw's HR staff is responsible for managing employees' personal data. Their employee mix includes approximately 70 percent part-time employees, consisting of students, senior citizens, second-job part-timers, and career part-timers. One third of the workforce is made up of union associates, and Shaw's staff oversees the company's involvement with three unions and six separate contracts (Koven, 2002). In order to help manage the workforce, the HR staff became interested in centralizing its HR operations.

The Response:

In order to centralize HR operations Shaw’s decided to implement an ESS (employee self-service) solution. The use of self-service applications creates a positive situation for HR. ESS gives HR more time to focus on strategic issues, such as workforce management, succession planning, and compensation management, while at the same time improving service to employees and managers, and ensuring that their data is accurate. With this solution, employees have online access to forms, training material, benefits information and other payroll related information.

The Outcome:

Shaw’s has had positive feedback since implementing the ESS solution. "The reaction from our employees has been extremely positive," Penney, VP of Compensation and Benefits, says. "We even had a significant increase in our medical coverage costs, and it was almost a non-issue because the online enrollment featured the plan choices, the employee cost, and the company subsidy. An employee self-service application makes it very easy for them to understand their contributions and coverage options. I received several e-mails from employees saying this was a great change and how easy ESS was, which the case is not often when employees are selecting their benefit options." (Koven, 2002). By giving the employees more access to their information they are able to see the benefit choices available to them. Employees are also able to update their information online, which helps reduce the paperwork of the past. Shaw’s has also seen improvement in productivity because employees are updating information at home, not during work hours.

CS Stars, LLC

The Situation:
New York Attorney General Andrew Cuomo has announced that New York State has reached its first settlement with a company charged with failing to notify consumers and others that their personal data had gone missing. Cuomo’s office, which enforces the state’s 2005 Information Security Breach and Notification Law, charged CS STARS LLC, a Chicago-based claims management company, with failing to give notice that it had lost track of a computer containing data on 540,000 New Yorkers’ workers’ comp claims.

The Response:

The owner of the lost data, which had been in the custody of CS STARS, was the New York Special Funds Conservation Committee, an organization that assists in providing workers’ comp benefits under the state’s workers' comp law. On May 9, 2006, a CS STARS employee noticed that a computer was missing that held personal information, including the names, addresses, and Social Security numbers of recipients of workers’ compensation benefits. But CS Stars waited until June 29, 2006, to notify Special Funds and the FBI of the security breach. Because the FBI declared that notice to consumers might impede its investigation, CS STARS waited until July 8, 2006, to send notices to the 540,000 New Yorkers affected by the breach. On July 25, 2006, the FBI determined an employee, of a cleaning contractor, had stolen the computer, and the missing computer was located and recovered. In addition, the FBI found that the data on the missing computer had not been improperly accessed.

The Outcome:

New York's Information Security Breach and Notification Law, effective in December 2005, requires businesses that maintain computerized data which includes private information to notify the owner of the information of any breach of the security of the system immediately following discovery, if the private information was, or is reasonably believed to have been, acquired by a person without valid authorization. The law affects not only businesses in their dealings with their customers, but employers in their role as custodians of employees’ personal data. (Cadrain)

Without admitting to any violation of law, CS STARS agreed to comply with the law and ensure that proper notifications will be made in the event of any future breach. The company also agreed to implement more extensive practices relating to the security of private information. CS STARS will pay the Attorney General’s office ,000 for costs related to this investigation. (Cadrain)

IBM

The Situation:

IBM's paperless online enrollment system, introduced in 1999, has proved to be a winner for both the company's 135,000 active U.S. employees and the company, according to Cathleen Donnelly, senior communications specialist at company headquarters in Armonk, N.Y. The company saves .2 million per year on printing and mailing costs alone, Donnelly says, and the employees’ can take advantage of a variety of technologies to learn about issues, research program information and access decision support tools from their desktop computers. (Heuring, 2002)

The Response:

One of those tools, a personal medical cost estimator, enables employees to calculate potential out-of-pocket health care expenses under each of the plan options available to them, Donnelly says. Employees log in personally and are greeted by name and with important information regarding their benefits enrollment, such as the deadlines and when changes take effect. They automatically get access to health plans that are available to them, and the calculator lets them compare estimated benefit amounts for each plan.

"Employees can select the health care services they expect to use in a particular year, estimate expected frequency of use, and calculate potential costs under each plan option," Donnelly says. "The feedback that we've received from employees tells us that this tool has really helped them to make a comparison between plans based on how they consume medical services." The calculator shows both IBM's costs and the employee's. (Heuring, 2002)

The Outcome:

"Since we began offering online enrollment, we've learned that employees want web access," Donnelly says, so they can log on at home rather than through the company intranet. So the company has been working to put in place a web-based enrollment system that employees and retirees can access from anywhere.

Employees can get summary information on the plans, drill down into very specific details and follow links to the health care providers for research. Donnelly says the system has received high marks for convenience because employees can "get in and out quickly."

WORKSource Inc.

The Situation:

To meet the challenge of handling 100 new employees, WORKSource Inc. acquired Web-based technology programs from GHG Corp. like electronic paystub, electronic timesheet software, time-off system, and human resource information system (“Tips,” 2006). These tools enabled CEO Judith Hahn to handling payroll procedures efficiently and effectively.

The Response:

WORKSource has eight workforce centers, with approximately 108 employees, located throughout a six-county region. Previously, payroll, benefits, and human resources for those employees were processed and managed by a Professional Employer Organization. The company also has 52 administrative staff in its headquarters office. When the contract with the PEO terminated on June 30, 2006, those 108 employees were immediately moved to the payroll of WORKSource, which meant Hahn’s workload more than doubled effective July 2006 (“Tips,” 2006).

Hahn, in an interview with PMR, said she relied on LEAN to help get a handle on what needed to change for her to manage the increased workload. Two years earlier, Hahn’s CEO had introduced her to LEAN, a Japanese management concept of eliminating wasteful steps and motion when completing processes. “I began to read as much as possible about LEAN and joined an HR LEAN focus group” (“Tips,” 2006).

The Outcome:

Mastering the concepts of LEAN led Hahn to develop and apply her own acronym of “REASON” to her department’s payroll and HR processes. Review the process: map payroll tasks from start to finish. Eliminate waste: determine how to complete a payroll task most efficiently without unnecessary steps. Analyze alternatives: research and evaluate the applicability of new technology. Sell innovations to management: document the return on investment of each innovation. Open the lines of communication: communicate openly—and often—with all stakeholders, including employees and top management. Never allow negativity: make change simple and fun. Give employees plenty of encouragement and time to learn (“Tips,” 2006). Judith Hahn was able to implement the right human resource functions using information systems.

Toshiba America Medical Systems Inc.

The Situation:

Lynda Morvik, director of benefits and human resources information systems at Tustin, California-based Toshiba America Medical Systems Inc. (TAMS), thought it would make sense to add a benefits communication component to it. By having all the benefit information online, the TAMS employee handbook would also be a living document, enabling Morvik to make changes when necessary. Such was the case halfway through the project, when TAMS changed health care plans from Aetna Inc. to United Health Group Inc (Wojcik, 2004).

The Response:

TAMS, an independent group company of Toshiba Corporation and a global leading provider of diagnostic medical imaging systems and comprehensive medical solutions, such as CT, X-ray, ultrasound, nuclear medicine, MRI, and information systems, had been using a payroll service bureau and an in-house solution for HR that didn't include easy-to-use consolidated reporting or an employee portal. After evaluating UltiPro alongside several enterprise resource vendors, TAMS selected Ultimate Software's offering and went live in September 2002 after an on-time and on-budget implementation. Almost immediately upon rolling out the UltiPro portal to employees, TAMS began seeing improvements, with an estimated 70% increase in open enrollment efficiency (Wojcik, 2004).

The Outcome:

In an effort to expand the usage of the Web beyond the benefits enrollment process, TAMS has posted a library of documents and forms on its HR portal, including the benefits handbook, which garnered a 2004 Apex Award for publication excellence. That same year, Business Insurance magazine also gave TAMS the Electronic Benefit Communication (EBC) award for outstanding achievement in communicating employee benefits programs over the Web. To continue elevating its use of Ultimate Software's HRMS/payroll solution, TAMS modified the UltiPro portal to meet the imaging company's unique needs (Wojcik, 2004). It was completely integrated with several proprietary applications created to address compensation and performance management issues so that TAMS employees have a central location for comprehensive workforce and payroll information from a Web browser that they can access with a single sign-on (Wojcik, 2004).

References

Byars, Lloyd L. & Rue, Leslie W. (2004). Human Resource Management, 7e. The McGraw-Hill Companies.
Cadrain, Diane (2007). New York: Company Settles Data Breach Charges. Retrieved June 3, 2007 from [http://www.shrm.org/law/states/CMS_021505.asp#P-8_0]
Clarifying IBM’s Strategic mission for social media (2007). Strategic Communication
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Friesen, G. Bruce (2003). Is your client ready for eHR? Consulting to Management, 14(3), 27. Retrieved June 3, 2007 from ProQuest Database.
Hagood, Wesley O. & Friedman, Lee ( 2002). Using the balanced scorecard to measure the performance of your HR information system. Public Personnel Management, 31(4), 543-58. Retrieved June 3, 2007 from ProQuest Database.
Heuring, Linda (2003). IBM: Laying Outing Enrollment Options. Retrieved June 2, 2007 from [http://www.shrm.org/hrmagazine/articles/0803/0803heuring_paperless.asp]
Koven, Jeff (2002). Streamlining benefit process with employee self-service applications: A case study. Compensation & Benefits Management, 18(3), 18-23. Retrieved June 2, 2007 from ProQuest Database.
O’Connell, Sandra (1994). Security for HR records – human resources. HR Magazine. Retrieved June 3, 2007 from [http://findarticles.com/p/articles/mi_m349] 5/is_n9_v39/ai_16309018
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Tips on Using Technology to Streamline Payroll Processes – and Cut Costs (2006). Payroll Managers Report, 6(10), 1-9. Retrieved June 2, 2007 from EBSCOhost Database.
Vu, Uyen (2005). Contracting out HRIS easy call at Terasen Pipelines. Canadian HR Reporter, 18(4), 5-9. Retrieved June 2, 2007 from ProQuest Database.
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Retrieved June 2, 2007 from EBSCOhost Database.

Human Resource Information System - HRIS
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Steven Brown, MBA is a loving husband and father of two boys. He enjoys his time with his family by providing a strong family foundation of Christian Faith. After completing his Bachelors degree, Steven wanted to further his ability to teach and share to others his mindset that they can do anything if they would believe in themselves.

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